Privacy policy for this Love Casino review site

This policy explains what personal data our independent editorial site collects, why we need it and what control you have over it. It applies only to this website. We are not Love Casino, and we have no access to any account you may hold there. The casino’s handling of your data is governed by its own documents, not by this policy.

Play Now

What data we collect

We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Where this policy says “we”, it means the editorial team that publishes this site and decides how data collected here is used.

We collect as little as possible. Most visitors read our pages without giving us anything beyond the technical information every browser sends. The data we may hold falls into a few categories:

Information you send us. When you use the form on our contact page, we receive your name or nickname, your e-mail address and the content of your message, including any screenshots you attach.
Technical data. Our servers record standard log information such as your IP address, browser type, device type, the pages you request and the time of each request.
Usage data. If you agree to analytics cookies, we receive aggregated information about how pages are used, such as which pages are read most and how visitors move between them.
Referral data. If you follow a link from our site to a licensed operator, a cookie may record that the visit came from us.

We do not ask for and do not want sensitive information, such as health data, financial details or casino account passwords. Please do not include card numbers, identity documents or login details in messages to us. If you send them anyway, we delete them.

Why we use it and on what legal basis

UK GDPR requires a lawful basis for every use of personal data. The table below links each purpose to the basis we rely on:

Why we use it and on what legal basis
Purpose	Data used	Legal basis
Answering your message	Name, e-mail, message content	Legitimate interests in responding to readers
Keeping the site secure and working	Server logs, IP address	Legitimate interests in security and fault fixing
Understanding which pages help readers	Analytics data	Consent, given through the cookie banner
Recording referrals to licensed operators	Referral cookie	Consent, given through the cookie banner
Meeting legal obligations	Any data we are required to keep or disclose	Legal obligation

We do not use your data for automated decision-making or profiling that has legal or similarly significant effects on you. We do not send marketing e-mails, and we never use your details to promote Love Casino or any other gambling brand.

Cookies

Cookies are small text files stored on your device by your browser. We use them in three groups, and only the first group is set without your permission:

Strictly necessary cookies keep the site working, for example by remembering your cookie choices. They cannot be switched off through the banner.
Analytics cookies help us count visits and see which pages are useful. They are set only after you accept them.
Referral cookies record that you reached a licensed operator through our site. They are set only after you accept them.

You can change your choices at any time through the cookie settings link on the site, or block and delete cookies in your browser settings. Refusing optional cookies does not limit access to any of our content.

Who we share data with

We do not sell personal data and we do not pass it to casinos. We share data only with service providers that help us run the site, and only to the extent each one needs it:

hosting and security providers that store our pages and server logs;
an e-mail service that delivers messages sent through our contact form;
an analytics provider, if you have accepted analytics cookies;
affiliate networks, limited to referral data, if you have accepted referral cookies.

Each provider acts on our instructions under a written agreement and must keep the data secure. We may also disclose data if the law requires it, for example in response to a valid request from a court or a public authority.

Some providers may store data outside the UK. Where that happens, we rely on the safeguards recognised under UK law, such as adequacy regulations or the International Data Transfer Agreement, so that your data keeps an equivalent level of protection.

How long we keep data and how we protect it

We keep personal data only for as long as we need it for the purpose it was collected for. Messages sent through the contact form are kept while we deal with them and for a reasonable period afterwards in case you follow up, then deleted. Server logs are kept for a limited time for security purposes. Analytics data is held in aggregated form wherever possible.

We protect data with measures suited to a small publishing site. Connections to the site are encrypted, access to our inbox and hosting is restricted to the editorial team and protected by strong authentication, and we review our providers’ security when we choose them. No system is completely secure, so if a breach affects your data and creates a risk to you, we will tell you and, where required, the Information Commissioner’s Office.

Your rights

UK GDPR gives you a set of rights over your personal data. You can use them free of charge, and we will reply within one month of receiving your request. In more complex cases the law allows an extension, and we will tell you if we need it.

Your rights are:

to be told how your data is used, which is the purpose of this policy;
to access the personal data we hold about you;
to have inaccurate data corrected;
to have your data erased where there is no good reason for us to keep it;
to restrict how we use your data in certain circumstances;
to object to processing based on our legitimate interests;
to receive your data in a portable format where the law allows it;
to withdraw consent at any time, for example by changing your cookie settings.

To make a request, use the contact form and choose the privacy subject. We may ask for information to confirm your identity before acting on a request, so that we do not disclose data to the wrong person.

Children

This site is intended only for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a child has sent us personal data, let us know and we will delete it. Information about protecting young people from gambling content is on our responsible gambling page.

Data held by Love Casino

Questions about the data Love Casino holds, such as the identity documents it requests at the first withdrawal, must go to the casino, not to us. Bear in mind that the operator behind Love Casino is not clearly disclosed and the brand does not hold a UK Gambling Commission licence. That makes it harder to enforce data rights against it than against a UK-licensed business. Our about us page explains what is known about the brand.

Complaints and changes to this policy

If you are unhappy with how we have handled your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator, at ico.org.uk or on 0303 123 1113.

We may update this policy when our services, providers or legal obligations change. The current version is always the one published on this page. Rules for using the site itself are set out in our terms and conditions.**